Privacy Policy
Welcome to Keenga Toys! Your privacy is important to us, and we want you to know how we collect, use, and protect your personal information.
- Information We Collect
We collect the following types of information when you use our website:
Information You Provide:
- Name, email address, shipping address, phone number
- Payment information (processed securely via third-party services such as Stripe)
- Messages or reviews you submit through forms or email
Automatically Collected Information:
- IP address, browser type, device info
- Pages visited and actions on our site (via cookies and analytics tools)
- How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about orders, updates, or support
- Improve and personalize your shopping experience
- Send occasional updates or promotional offers (only if you opt in)
- Detect, investigate, and help prevent fraudulent transactions and other illegal activities
- Fraud Prevention & Security
To protect our customers and our business, we may use your information, such as order history, IP address, and payment verification data, to:
- Verify your identity during checkout
- Monitor for suspicious or unusual activity
- Work with payment processors and fraud prevention partners (like Stripe Radar) to block unauthorized purchases
We take these steps to help ensure a safe and secure shopping environment for everyone.
- Sharing Your Information
We do not sell or rent your personal information. We only share it with:
- Trusted service providers (e.g., shipping carriers, payment processors)
- Legal authorities, if required to comply with laws or defend against claims
- Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences and shopping cart
- Analyze site usage and performance
- Detect potential fraudulent use of our site
You can manage cookie preferences through your browser settings.
- Your Rights & Choices
You can:
- View or update your personal information
- Opt out of marketing emails (via unsubscribe link)
- Request that we delete your data (unless required for legal or fraud-prevention purposes)
Just email us at keengatoys@gmail.com with your request.
- Protecting Your Data
We use encryption, secure servers, and trusted platforms to protect your data. Access is restricted to authorized personnel only.
- Children’s Privacy
We do not knowingly collect personal information from children under 18. If we learn that we have, we’ll delete it promptly.
- Changes to This Policy
We may update this Privacy Policy as needed. We'll post changes here and update the "Effective Date" at the top.
- Contact Us
Got questions or concerns?
Reach out at keengatoys@gmail.com, and a responsible member will contact you.